Privacy Policy & Terms of Service for AI CallA Product of TaraAI LLCLast Updated: May 5, 2025
Welcome to AI Call (“the App,” “we,” “our,” or “us”), a product of TaraAI LLC. We respect your privacy and are committed to protecting it as the controller of your information and personal data. This document (the “Policy”) explains the types of information we may collect from you—or that you may provide to us—when you use our website(s), mobile applications, or other related services (collectively, the “Services”). It also explains our practices for collecting, using, maintaining, protecting, and disclosing that information.
By installing or using AI Call (including any services available through our App) and by accepting our Terms of Service and this Policy, you agree that your personal information will be handled as described in this Policy. If you do not agree with these policies and practices, you should not use our Services.
We may update or revise this Policy from time to time. Any changes will be effective upon posting of the updated Policy. We will endeavor to notify you if these changes materially affect your rights or obligations by posting a prominent notice on our App or website, sending a push notification, or using other means. We encourage you to review this Policy periodically to stay informed.
Note on Third-Party Websites: Our Apps and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy but instead by those third-party websites’ own privacy policies. We are not responsible for the information practices of such third-party websites.
Information We Collect
We may collect information about you in a variety of ways—directly from you, automatically through your use of our Services, and through third-party sources and integrations. This information may be considered “personal information” or “personal data” under applicable laws (e.g., GDPR).
Categories of Information We Collect
Identifying Information / Identifiers: Account name or username, gender (if provided), phone number (including call logs, text logs, or usage data), advertising ID, IDFA, IP address.
Commercial Information: Records of your usage, purchase history, transaction frequency.
Internet or Network Activity: Device model, OS, browser, referral URLs, IP address, time zone.
Geolocation Data: General location inferred from IP or permissions.
Automated Information: Collected through cookies, SDKs, and device sensors.
How We Use Your Information
We use your data for:
Providing and maintaining our Services
Personalizing user experiences
Transcriptions, translations, and call handling
Research and feature development
Detecting fraud and abuse
Marketing (with your consent)
Fulfilling legal obligations
We do not use audio or transcription data for AI model training without your explicit consent. All such data is handled strictly for functional purposes like translation and transcription.
Our AI-powered services, including transcription and translation, are supported by trusted vendors and APIs. These integrations are subject to data protection agreements and do not receive personally identifiable data beyond what is required to perform the requested function.
Sharing of Information
We do not sell personal data. We may share with:
Service Providers
Telecom providers for call routing, SMS, etc.
Legal entities to comply with applicable laws
Successors in business mergers or acquisitions
Data Security
We employ administrative, technical, and physical safeguards, including encryption in transit and at rest. No system is 100% secure.
Data Retention
Personal data: up to 3 years post-service
Call, text, transcription: typically retained for 5 months
Aggregated/anonymous data: longer retention possible for analysis
Your Rights
Depending on your location, you may:
Access, correct, or delete your data
Withdraw consent
Object to or restrict processing
Email us to submit requests. Verification may be required.
Children’s Privacy
The App is not for users under 18. If we learn we collected data from a minor, we will delete it.
International Users
Your data may be processed in the United States or other countries. We apply safeguards in line with global data protection laws.
Camera Permission
If granted, camera access is used only for features like photo upload, QR scan, or caller ID setup. We do not record or store images unless you initiate it. This permission is not required for translation or call functionality.
Microphone Permission
If you grant the app access to your device’s microphone, we use it solely to enable voice calling, real-time translation, and transcription features. Audio is processed in real-time and is not recorded or stored unless explicitly initiated by the user or required to complete a specific requested task. Microphone access is not used outside of these functions.
Contact Permission
If granted, we access your device's contact list to help identify saved names in your call logs, display known caller information, and improve dialing experience. This access is strictly local to your device—we do not upload, store, or share your contact data with our servers or third parties unless you explicitly authorize a specific contact-based feature (e.g., syncing for cloud backup or cross-device continuity). You may revoke contact access at any time in your device settings.
Do Not Track Signals
We do not currently respond to browser DNT signals. You can limit certain data use via your device settings.
Email Preferences
Unsubscribe anytime using the link in promotional emails. Transactional service emails may still be sent.
California Residents (CCPA)
We honor rights under the CCPA, including:
Right to know, delete, or opt out (we do not sell personal info)
Right to non-discrimination
Submit requests via email. We will verify identity and respond within the required timeframe.
Uninstalling the App
You can uninstall AI Call at any time. Some log data may be retained to restore services if reinstalled.
Contact Us
Questions or concerns? Contact: AI Call Supportsupport@shaling.ai
Changes to This Policy
We will notify users of material changes via the app, push notifications, or email.
Data We Do Not Collect
We do not access, collect, or store the following types of data unless specifically required by a feature you enable and with your consent:
Device photo album or media library
SMS content or message body
Biometric or health data
Background audio or video recordings
Clipboard contents
Payment card information (handled via Apple/Google)